Legal Notices

In accordance with the provisions of Articles 6-III and 19 of French Law No. 2004-575 of June 21, 2004, on Confidence in the Digital Economy (LCEN), users and visitors of the site VTC Côte Basque are hereby informed of the following legal notice.


Site Publisher

Trade name : VTC Côte Basque
Legal entity : VTC Côte Basque
Legal form : SASU
Head office address : 15 rue Perexune, 64210 Bidart
Phone number : +33651177159
Email address : vtccotebasque@gmail.com
SIRET number : 93203346700014
VAT number : FR44932033467
Publishing director : Clavery Florian


Hosting Provider

Hosting provider : o2switch
Address : Chem. des Pardiaux, 63000 Clermont-Ferrand
Phone number : +33444446040


Business Activity

VTC Côte Basque is a passenger transport company (VTC) operating in the Basque Coast region. The website allows users to consult our services and book rides online.


Intellectual Property

All elements on this website (text, images, logos, videos, design, etc.) are the exclusive property of VTC Côte Basque or its partners. Any reproduction, representation, modification, publication, or adaptation, whether full or partial, is strictly prohibited without prior written consent.


Personal Data

In accordance with the General Data Protection Regulation (GDPR), you have the right to access, rectify, and delete your personal data.
To exercise this right, please contact us by email : vtccotebasque@gmail.com

Data collected via the booking form is used solely for ride management purposes and will never be shared with third parties without your consent.


Cookies

The site may use cookies to enhance the user experience. By continuing to browse, you accept the use of cookies. You can configure your browser to refuse cookies.


Politique de confidentialité

Dernière mise à jour : 06/05/2025

This privacy policy aims to inform users of the website VTC Côte Basque about how their personal data is collected, used, and protected in accordance with the General Data Protection Regulation (GDPR) and applicable French laws.


1. Data Controller

The data controller is :
VTC Côte Basque
Email : vtccotebasque@gmail.com


2. Data Collected

We collect only the data strictly necessary to manage VTC ride bookings, including :

  • Full name
  • Email address
  • Phone number
  • Pickup date, time, and location
  • Destination
  • Any additional details provided through the booking form

3. Purpose of Data Collection

Personal data is collected solely for the following purposes :

  • Managing and confirming ride bookings
  • Communicating with customers regarding their request
  • Invoicing and accounting (if applicable)

Your data is never sold, rented, or shared with third parties for commercial purposes.


4. Cookies

The website uses cookies to :

  • Improve navigation and user experience
  • Measure website traffic via Google Analytics

A cookie consent banner is displayed upon your first visit. You may accept, refuse, or customize cookie usage at any time.

You can also manage cookies via your browser settings.


5. Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc., which uses cookies to help analyze how users interact with the website.
The data collected is anonymized and does not allow personal identification.

More info : Google’s Privacy Policy


6. Data Retention

Your personal data is retained as follows :

  • 12 months for uncompleted or one-time booking requests
  • Up to 3 years for client data related to customer relationship management
  • 10 years for invoicing documents, as required by law

7. Your Rights

In accordance with the GDPR, you have the following rights :

  • Right of access to your data
  • Right to rectification
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to object to data processing
  • Right to data portability

To exercise your rights, please contact us at : vtccotebasque@gmail.com

You may also file a complaint with the CNIL (French Data Protection Authority) : www.cnil.fr


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